You probably don’t need to be told this, but reviews are vital if you want to get any kind of success selling on Amazon.
You need reviews to rank, to get clicks from the search results, and to convince people to click the button and make a purchase.
Truth be told, there’s no magic bullet that’s going to get you a ton of reviews, without breaking TOS. However, there are some low-effort ways you can get a slight increase in reviews which, over time, will end up making a massive difference.
The average product gets reviews organically on about 1-2% of its sales. So all you need to do is get your product’s review rate slightly above this, and you’ll be outpacing most of your competition.
Getting emails from your customers and reaching out with review requests is a great way to do this. You’re also going to build an email list at the same time, which is a hugely valuable asset to have.
Read on and we’ll show you how to use LandingCube to set up a product insert funnel that runs on autopilot to collect emails from your customers, and to ask for reviews, just at the right time.
Amazon Insert Funnel: Concept
Let’s first introduce the concept, i.e. how it works.
You’re going to put an insert card inside your product’s packaging, that advertises an exclusive offer for buyers of the product.
To get it, customers have to follow a link or QR code to a landing page and put in their email and order ID.
The offer can be anything from a free product, to an instructional guide, a PDF ebook, or simply access to a VIP list for future deals.
Once a customer opts in, you fulfill the offer, and a little while later, send a follow-up email asking for a review.
Why it Works
As mentioned earlier, there is no “magic bullet” that’s going to get you hundreds of reviews in a short space of time.
This strategy is no different.
You shouldn’t expect a huge number of reviews. But it will result in a small trickle of reviews which, on top of the organic reviews your product gets, will add up over time.
Just as valuable, you’ll get a lot of additions to your email list, which are hugely valuable even if they don’t leave a review.
But the most effective part of this strategy is that it requires very little effort to maintain.
After a little work to set it up, just about everything can be automated, leaving you to forget about it as your funnel works in the background.
Considering all the things you need to focus on as the owner of an Amazon business, a “set and forget” funnel like this is extremely powerful.
What you offer to incentivize people to follow the link on your product insert and give you their email is an important thing to think about.
Obviously, the better incentive, the more likely people will opt in.
However, you also want to consider the cost. For example, a free $50 product for every customer is probably not worth it.
A high dollar value is also not necessarily a must for a good incentive. Something related to the product, which is likely to have a niche appeal to buyers of your product, is usually best – and less costly than simply giving away an expensive gift.
Finally, think about how easy this step is to automate. A free product is a nice incentive, but getting a shipping address and sending it out for every person is a bit of a time investment.
In comparison, a digital giveaway, like an ebook, is much easier to set up in a hands-off way, where you don’t need to do anything after getting the funnel running.
So, some options you have include:
- A free product (popular with consumable products, like supplements)
- A free gift or giveaway
- An instructional guide or ebook
- Access to a VIP list for future deals and discounts
- An extended warranty
Are Incentives Allowed?
To be clear, incentivized reviews are a clear violation of Amazon’s product reviews TOS.
This is where you provide an incentive or offer in exchange for someone to leave a review.
However, as long as you don’t make the incentive contingent on the person leaving a review, it’s 100% within TOS.
For example, if you were to say, “we’ll give you a free gift, but only if you review our product” – that would be against TOS.
But if you say, “enter your email and order ID and we’ll give you a free gift” – this is ok.
Then you can follow up a little later to ask for a review. The review in this case is not a requirement for the customer to get their free gift.
Creating Your Insert Funnel
Once you decide on your offer, you can set up your funnel.
Here’s what you’ll need:
- An insert card
- A link shortener (to create a short/branded link or QR code)
- A landing page (to take the customers email and order ID)
- An email automation tool
Let’s break down each step.
The Insert Card
You don’t need to spend too much time creating the insert card, or pay thousands to a professional designer.
A lot of the time, simpler is better. Make it nice, but don’t stress over every little aspect of it, like Patrick Bateman.
Something a little bigger than a business card is fine. All you really need to put on it is:
- Your business name & logo
- A few words about the offer
- A link/QR to the offer landing page
- A short piece of text saying thank you to the customer
Honestly, that’s it – don’t over complicate it.
The link on your product insert should be short and easy for someone to type into their browser.
If it takes too long, people simply aren’t going to bother. Short, and memorable – like “www.mybrand/free” is best.
Bonus points if it’s got your brand name in the URL and doesn’t look like a spam link.
You can use LandingCube to create a short, snappy, customized link. A QR code (which you can also do with LandingCube) can work fine as well.
Again, LandingCube is the best thing to use to set up your landing page.
The “Insert Page” campaign type is specifically designed for this type of funnel. It just takes a minute or so to create a landing page with an email opt-in field, and you’re ready to go.
Here’s what you need to do.
1 – Hit “New Campaign” and choose “Product Insert Page”
2 – Choose your copy template, based on your offer (PDF download, free gift, etc)
3 – Customize your copy, and design elements (such as color, uploading your own image)
4 – Integrate with your email marketing tool, add tracking code on your page (the Facebook Pixel lets you set up retargeting for people who land on this page) and, optionally, put a link that appears only once someone has opted in.
5 – Customize your page URL and publish.
The whole process shouldn’t take more than a few minutes of your valuable time.
Like with your insert card, you can keep this simple. It doesn’t need to be a flashy landing page, designed by someone who charges thousands. All you need are a few words, a splash of your brand’s identity, and a field to capture contact info and an order ID.
With contact info, such as an email, and an order ID, you have everything you need to follow up with your customer, as well as to ensure they are a real buyer of your product.
Email Automation Tools
The last step is to set up a simple automation with an email marketing tool to deliver an email that asks for a review.
This is very easy with just about any email marketing software. Just set up an email that gets sent each time someone successfully opts in.
Popular software tools include:
Set up your automation with one of these tools, integrate it with your campaign (in the “Integrations” step of your landing page setup), and you’re ready to go.
If your offer is something simple, like a digital download, you don’t need to do anything more from here. Your funnel can run, indefinitely, in the background – delivering email list signups and a small trickle of reviews.
Other offers may require a little more upkeep, such having someone on your team ship out free gifts/product giveaways, or setting up an automation to send warranty signups to a Google sheet or database.
However you run it, the idea should be to dedicate the lowest amount of effort necessary, making this a huge ROI play over time.
The small cost of having an insert card designed, setting up an incentive and paying for one or two software tools will soon be eclipsed by the value you get from email subscribers and extra reviews.
That makes this type of funnel a no-brainer. It’s legal, effective, low-cost, and will help you build a better Amazon business in the long run.
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